The Impact of National Culture on the E-Government Readiness





national culture


Many studies are exploring fundamental factors of e- government including national cultures of information and communication technology adoption that have been carried out (Kovačić, 2005). While there seems to be substantial growth in the development of e-government initiative, it is not clear that citizen will embrace the use of such services (Carter, et. al. 2003). If countries are going to plan success in the e-government project, they must effectively manage the complex multidimensional process of building citizen trust (Allen et. al. 2004, Al-Omari, et. al. 2006). This research is an e-readiness survey about the impact culture impact culture on e-government readiness. The purpose of this study is to review some academic publications based on the impact of the national culture on e- government readiness, and conclude their results to come out with unified view if possible.


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Aita S. (2006), Economic and Social Commission for Western Asia Workshop on ICT Policy Making in ESCWA Member Countries, 2-4 May, Beirut, Lebanon. Available via

L-Adawi Z., Yousofzai S. Pallister J.(2005), Conceptual Model of Citizen Adoption of e-Government, The Second International Conference on Innovations in Information Technology, 26-28 September, Dubai, United Arab Emirates. Available via 6 IIT05-Al-Adawi.pdf

Allen J., Merrill W. (2004), The Online Consumer Trust Construct: A Web Merchant Practitioner Perspective, Proceedings of the 7th Annual Conference of the Southern Association for Information System, 27-28 Febraury Savannah, Georgia, US.. Available via

Al-Omari H., Al-Omari A. (2006) Building an e-Government e- Trust Infrastructure American Journal of Applied Sciences vol.3 no.11 pp. 2122-2130 Available via

Benson-Armer, R., Hsieh, Y. (1997) Teamwork Across Time and Space, The McKinsey Quarterly, Autumn, vol.4 pp.18-27 Available via Merch303.pdf

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Carter S. (1997) Global Agricultural Marketing Management, FAO Regional Office for Africa. Available via 8. Carter L., Belanger F.(2003) The Influence of Perceived

Characteristics of Innovating on e-Government Adoption, Electronic Journal of e-Government vol. 2 no. 1 Available via pp. 11-20.

Choucri N.,Maugis V., Madnick S., Siegel M. (2003) Global e- Readiness for What?, Report of the Group for Globalization of e- Business, Center for eBusiness at MIT, Sloan School of Management Available via Choucri G LOBAL CREADINESS.pdf

Cooper R., Markus L. (1995) Human Reengineering, Sloan Management Review.

Docktor R. (2007) Accelerating e-Government e-Readiness at Work , McConnell International.

E-government Objectives,(2007) e-Government (networking government in new Zealand) website .

GeoSINC International (2002), e-Readiness Guide .

Global Business Dialogue on Electronic Commerce (GBDE), (2007) .

Harrison R. (1979) Understanding your organization's character. In Harvard Business Review on Management. New York: Harper & Row.

Heeks R. (2004) E-Government for Development, Basic Definitions Page IDPM, University of Manchester, UK.

History of e-Government (2007).

Kortemann M. (2005) Cultural Background and Technology Acceptance: Evaluation of ICT projects that bridge the digital divide. pp. 151-158 .

Kovačić Z. (2005) The Impact of National Culture on Worldwide e-Government Readiness Informing Science Journal Vol. 8 pp. 143-158 .

McConnell International (2001) .

Merchant S. (2007) Exploring the Influence of Cultural Values on the Acceptance of Information Technology: An Application of the Technology Acceptance Model, Informing Science and Information Technology Vol.4 .

Northampton shire County Council (2006), e-Government.

OECD(Organization for Economic Co-operation and Development) (2003) The Case of e-Government: Experts from the OECD Report "The E-government Imperative" OECD Journal on Budgeting Vol.3 no.1 pp. 62-96 .

Pacific Council on International Policy (2007), e-Government from a User's Perspective .

Pair, M. (2002) Cross B Cultural Arbitration ILSA Journal of International and Comparative Law, Vol. 9 no.1 pp. 57-74.

Rogers E. (1995) The Diffusion of Innovation 4th ed, Free Press, New York, USA.

Strassman M. (2001) Objectives for e-Government Voxpolitics website .

Trompenaars F. (1993) Riding the Waves of Culture Understanding Cultural Diversity in Business, London: Brealy Publishing.

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World Bank website, (2002) A Definition of e-Government .




How to Cite

Al-Eryani, A. Y., & Rashed, A. A. (2009). The Impact of National Culture on the E-Government Readiness: Survey. Queen Arwa University Journal, 4(4), 26.


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