AL-DAQAF, Fahmi Saeed. The extent to which commercial banks operating in Yemen apply the principles of total quality management from the point of view of bank employees: Applied study. Queen Arwa University Journal, [S. l.], v. 20, n. 20, p. 113–136, 2018. DOI: 10.58963/qausrj.v1i20.182. Disponível em: https://journal.qau.edu.ye/index.php/srj/article/view/182. Acesso em: 11 sep. 2025.