QASIM, Fahmy Said Mohammed. The Extent of Applying Total Quality Management Principles in Commercial Banks Operating in Yemen from the Perspective of Bank Employees: An Applied Study. Queen Arwa University Journal, [S. l.], v. 17, n. 17, p. 7–27, 2016. DOI: 10.58963/qausrj.v17i17.266. Disponível em: https://journal.qau.edu.ye/index.php/srj/article/view/266. Acesso em: 21 jul. 2025.